All Shadeshares sunglasses have a satisfaction guarantee. If for any reason you are not satisfied with the product you purchased you can return it within 14 days of receiving it.

Instructions for returns and exchanges:

    1. Fill out the form bottom of the page: 

  • In case you wish to exchange your product to another - remember to enter the NEW product name in free text field
  • In case you wish to return your product and get refunded then just type: REFUND

    2. Fill your order number (Example: #0999)

    3. Fill your phone number & email

    4. Submit the form

    5. Within the next 24 hours you should receive a SMS including Postin Helposti-koodi

  • Pack the product in the original packaging and write the Helposti-koodi on the side of the package

    6. Take the package to the nearest post office or postal machine


The refundable amount will be refunded to the original payment method

Returned or exchanged products must be unused and in their original packaging

Carefully read our customer care policies:

Shipping policy

Refund and exchange policy

Any further questions? Contact our customer service here
or send email: /