All Shadeshares sunglasses have a satisfaction guarantee. If for any reason you are not satisfied with the product you purchased you can return it within 14 days of receiving it.

Instructions for returns and exchanges:

    1. Fill out the form bottom of the page: 

  • In case you wish to exchange your product to another - remember to enter the NEW product name in free text field
  • In case you wish to return your product and get refunded then just type: REFUND

    2. Fill your order number (Example: #0999)

    3. Fill your phone number & email

    4. Submit the form

    5. Within the next 24 hours you should receive a SMS including Postin Helposti-koodi

  • Pack the product in the original packaging and write the Helposti-koodi on the side of the package

    6. Take the package to the nearest post office or postal machine

 NOTICE:

The refundable amount will be refunded to the original payment method

Returned or exchanged products must be unused and in their original packaging

Carefully read our customer care policies:

Shipping policy

Refund and exchange policy

 
Any further questions? Contact our customer service here
or send email: info@shadeshares.com / sari.kanti-paul@shadeshares.com