RETURN & EXCHANGE
All Shadeshares sunglasses have a satisfaction guarantee. If for any reason you are not satisfied with the product you purchased you can return it within 14 days of receiving it.
Instructions for returns and exchanges:
1. Fill out the form bottom of the page:
- In case you wish to exchange your product to another - remember to enter the NEW product name in free text field
- In case you wish to return your product and get refunded then just type: REFUND
2. Fill your order number (Example: #0999)
3. Fill your phone number & email
4. Submit the form
5. Within the next 24 hours you should receive a SMS including Postin Helposti-koodi
- Pack the product in the original packaging and write the Helposti-koodi on the side of the package
6. Take the package to the nearest post office or postal machine
NOTICE: - The refundable amount will be refunded to the original payment method - Returned or exchanged products must be unused and in their original packaging Carefully read our customer care policies: |
Any further questions? Contact our customer service here
or send email: info@shadeshares.com / sari.kanti-paul@shadeshares.com