1. Fill out the form at the bottom of the page:

If you want to change the product to another - remember to enter the name of the new product in the free text field. If you want to return your product and get refunded write: REFUND

2. Fill in your order number (example: #0999)

3. Fill in your phone number and email address

4. Submit the form

5. Within the next 24 hours, you should receive a text message containing Posti's Helposti code.

Pack the product in the original packaging and write the Helposti code on the side of the packaging.

6. Take the package to the nearest post office or post machine


It is important to us that you are satisfied with your order. All our products have a 14-day exchange and return policy which is calculated from the day the order is received. The product must be returned unused and in its original packaging.

In case of problems, please contact our customer service at info@shadeshares.com or call +358 505386243. We try to process return request as quickly as possible and will refund the product within 7 business days.


The refundable amount will be returned to the original payment method. Returned or exchanged products must be unused and in their original packaging.

Do you have any other questions? Contact our customer service here
or email: info@shadeshares.com